Codifying design thinking threatens it’s central value of flexibility

Fred Collopy has published a post on Fast Company discussing the similiarities of the emerging design thinking discourse and that of systems thinking, a management-based holistic discourse with resonances in complexity theory.

Fred’s central argument is that design thinking faces an internal threat from the normative desire to codify itself. As a new domain seeks to establish itself, it begins to construct expert knowledge that is arcane to non-practitioners. This codification plays an important social role in legitimising the expert knowledge, and not insignificantly creates a barrier to entry.

Fred argues that this drive to codification in systems thinking led ultimately to an unwieldiness that prevented mainstream acceptance. He warns that design thinking should seek to avoid this trap by “building an arsenal” rather than codifying a single set of principles.

This argument makes some sense to me. The codification of expert knowledge creates an unwieldiness and defensiveness that I think is the anti-thesis of what design thinking should be. If this movement were to emerge as simply a successor to the previous management fad, it would be an immense failure of a singular opportunity to introduce a level of ambiguity and flexibility into our toolkit.

The drive to codification appears to make sense, it seems that what’s needed is to talk the same language, to agree and to build a single edifice. However, in doing that we’d be creating that edifice on the grave of what design thinking can represent, which is the capacity for creativity that rationalism would seek to deny.

What I’d argue we need is to re-validate something of a black box, one that is considerably smaller, de-centralised and democratised, but a blackbox none the less. If design thinking represents anything for me, it’s the power of imagination, hope and inspiration. The ability to consider the future as flexible. Beyond that central thought, codification is a threat to flexibility, and flexibility is the central value that design thinking offers to our toolkits.

Comments (10)

Comments

Fred Collopy on 2009/06/13:

Let’s refer to what you have identified in your second last paragraph as the “edifice complex”. What do you think?

Jaimes on 2009/06/13:

Hi Fred, I had to quickly look up edifice to make sure it meant what I thought it did ;)

I think how you described the development of an unwieldy framework with many dependencies was pretty much what I was trying to get at.

I guess I’m arguing that the temptation to codify is somewhat teleological. If we can only agree, if we follow the process, we’ll arrive at a solution.

I’m more interested in multiple possibilities than solution and that’s what I take from design thinking. Less of a program and more of a base mode of operating in which prescription is persona non grata.

It’s this quote, “if one hopes to make any progress at all, you need to both understand and accept these related ideas” that I think sums up the power issues inherent in codification. If design thinking isn’t an antidote to that control impulse, then I think it loses it’s most important value, a kind of democracy of possibility.

I’d like to ask you about the opportunities for that kind of freedom of use within systems thinking. Is it really so strictly interdependent or is that an artefact it’s use by the knowledge industry?

Fred Collopy on 2009/06/14:

Hi Jaimes,

I agree with both your interpretation of my concern and with your impulse about how we should use ideas from design (I prefer that to “design thinking”, since I think of design an action-oriented, embodied and holistic).

Systems thinking is subject to at least two broad understandings. One I would call descriptive. That is, systems thinking is about understanding the nature of a system. What systems are embedded in it? What systems is it embedded in? Are there loops (negative, positive feedback)? Which features of the system provide the most control over those? That sort of thing.

Another understanding of systems thinking sees it as normative or prescriptive. “If you really care about change then you ought to think about the interconnected of things.” “Every action has unanticipated consequences, so you must build responsiveness and adaptability into any system.” “You can never understand a system, only particular paths through it. so you must observe multiple stakeholders if you wish to take actions that will prove beneficial.” These are examples of observations from that more normative perspective.

On the edifice complex phrase, I just like it’s play on Freud’s Oedipus Complex.

Jaimes on 2009/06/14:

Ah, I missed that, I like it!

A framework suffering from an Edifice Complex attempts to possess the forbidden fruit - a single solution - and is tragically destroyed when it becomes self-referential!

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Colour Quotes Analysis is a blog about researching the near and connected future through design.

It's written by Jaimes Nel. I'm a design researcher at live|work. I write this site to help me shape ideas and keep up with events in the design/future research world.